
Legal and Privacy
Website Ownership
This website (https://qttro.co.uk), along with its associated services, is owned and operated by Qttro aka ‘Tyler Shannon’.
Contact Information
- Website: https://qttro.co.uk
- Client Dashboard: https://partner.qttro.co.uk
- Analytics Platform: https://analytics.qttro.co.uk
- Email: support@qttro.co.uk
Terms of Use
- By using this website and associated platforms, you agree to comply with these terms and conditions.
- All content on this website, including text, graphics, logos, and software, is the property of Qttro and is protected by copyright law.
- You must not reproduce, distribute, or otherwise use any content without prior written consent.
- Qttro reserves the right to update or modify these terms at any time without prior notice.
Limitations of Liability
Qttro is not responsible for:
- Any technical issues or downtime on its platforms.
- Loss of data, revenue, or business resulting from the use of its services.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of the courts of the United Kingdom.
Privacy Policy
Introduction
At Qttro, we are committed to safeguarding your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and protect information when you use our services, including the main website (https://qttro.co.uk), the client dashboard (https://partner.qttro.co.uk), the analytics platform (https://analytics.qttro.co.uk), and the Ask Qttro service.
Information We Collect
We may collect the following types of data:
1. Personal Information
- Name, email address, and phone number (provided through account registration or enquiries).
- Login credentials for access to https://partner.qttro.co.uk or https://analytics.qttro.co.uk.
2. Usage Data
- IP address, browser type, device information, pages visited, and interactions (collected automatically via analytics tools).
3. Feedback Data (Ask Qttro Service)
- Responses to feedback surveys provided by your customers or employees.
- Data from survey responses is stored securely for reporting purposes.
4. Cookies
- Cookies and similar technologies to track website activity and enhance user experience.
How We Use Your Information
We use your information for the following purposes:
- To operate and manage the client dashboard (https://partner.qttro.co.uk).
- To deliver insights via the analytics platform (https://analytics.qttro.co.uk).
- To provide the Ask Qttro feedback service to subscribed clients.
- To improve our services and user experience.
- To comply with legal and regulatory requirements.
Analytics Platform (https://analytics.qttro.co.uk****)
The analytics platform is designed to provide clients with detailed insights into their website and business performance.
Data Collected for Analytics
- Website traffic data (e.g., page views, bounce rates).
- Geographical and demographic information of visitors.
- Behavioural data, such as clicks and time spent on pages.
How Data is Processed
- All data collected is anonymised where possible to ensure user privacy.
- Aggregated data is used to provide insights for clients but is not shared with third parties without consent.
Third-Party Integrations
- The platform integrates with third-party services (e.g., social media, e-commerce tools) to provide enhanced reporting.
- These third parties may also collect data; their privacy policies will apply.
Ask Qttro Service
The Ask Qttro service is a subscription-based feedback tool designed to help businesses collect data on customer and employee experiences.
Data Collection
- Surveys are customised by the client and may include customer experience ratings, comments, or other metrics.
- Collected data is securely stored on Qttro’s servers and only accessible to authorised users.
Usage of Feedback Data
- Data is processed to create reports, identify trends, and provide actionable insights.
- Feedback remains confidential and will not be shared outside the subscribing business.
Subscriber Responsibility
- Clients are responsible for ensuring surveys comply with local data protection laws.
- Clients must inform survey participants about how their data will be used.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where it is no longer necessary for the purpose it was collected.
- Opt-out of cookies and marketing communications.
Data Security
We take appropriate measures to protect your data against unauthorised access, loss, or alteration. This includes encryption, firewalls, and regular security audits.
Cookies
Our platforms use cookies to enhance the user experience and for analytics purposes. By continuing to use our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions or concerns about our Legal or Privacy Information, please contact us:
- Email: support@qttro.co.uk
- Website: https://qttro.co.uk
Policy Updates
This Privacy Policy was last updated on 17.01.2025. Qttro reserves the right to update this policy as required.